Active Drive Toolbar Missing

fjmayer

Hi,
I just installed the actual sensor software (UCS-1.1.1) on a UR5. But the Active Drive Toolbar does not appear. 
Polyscope shows the installed cap software, the sensor works great with test_sensor.urp.
I tried several times deleting/installing the cap with no change. 
It's a CB3.0 robot updated with the newest Polyscope 3.4.1.59. The sensor is a FT300, the F85 Gripper on this robot works ok.
Maybe I should try the old legacy ADU-1.0.1 installer? 

regards
Oliver

David_Levasseur

Hi @fjmayer,

Try downgrading the URCap to version 1.0.1. You might also have to downgrade Polyscope to 3.3.4. We will address this issue with a new URCap release shortly.

matthewd92

@David_Levasseur,

Any update on the new URCap to resolve this issue?  I am experiencing the same issue on a CB3 running 3.3.0 (lazy and haven't finished upgrading it today).  I will try the 1.0.1 version and see if that works.

David_Levasseur

No official release yet. But we are getting closer to a permanent solution. We are still looking for people having the problem and willing to try a beta version. If anyone is interested, please write to [email protected]

P.S. @matthewd92, I will open a support ticket to track your issue.

David_Levasseur

Hi all, our latest URCap is not compatible with CB3 and the latest version of Polyscope. The two options here are to either upgrade your controller to CB3.1 (Read that post) or install this previous release of our URCap.

fjmayer

thank you for solving this problem, 1.0.3 works great on CB 3.0

ArigatoMrCoboto

I'm only seeing .rar files for the software. Where do I find the .urcap file format?

David_Levasseur

Hello @ArigatoMrCoboto, a .rar file is a compressed file. You need to extract it with Winrar, 7zip or any other compression software. Once extracted, you will have a .urcap file that you will be able to use for installing the URCap on the robot.

ArigatoMrCoboto

Perfect! Thank you.