Home› Troubleshooting
Discussion
Back to discussions page
irremisseXenia
Posts: 1 Recruit
Failing to connect to the 2-Finger Gripper via ethernet |
442 views
|
Answered | |
/ Most recent by taya |
4 comments |

We are having a communication problem with a 2-Finger Gripper when connecting through ethernet. We have the Ethernet/IP version of our Universal Controller. When we use the user interface and connect the controller to PC using USB port everything seems to be working. When we use Ethernet connection, the user interface can't find the gripper, though the LED is solid blue and we can ping the gripper's IP.
Tagged:
Best Answer
-
David_Levasseur Beta Tester Beetle Posts: 182 Handy
Hello @irremisseXenia, I created a support ticket to help you figure this one out. You will receive an email shortly.
This should solve your issue.