Anyone seeing an issue where you cannot press the OK button on UR initialize screen

matthewd92

We are experiencing on a number of robots where the initialize screen is "freezing" not allowing the user to press the OK button once the robot has been initialized, all other buttons work as intended.  Just curious if anyone else is experiencing this same issue.  We have seen it on a number of robots running a variety of Polyscope versions including the latest versions.  It is not a persistent bug but rather comes and goes.  Generally, the only fix we have found is to reboot the robot and I would say 3 out of 5 times this resolves the issue immediately just causes downtime in the cell.

We have a bug report into UR but they are having trouble duplicating so looking to see if anyone has experienced this so that maybe we can give them more information on where to look for the issue.  We did experience this on one of the robots at the RUC last month so they were able to see it first hand.

mmi

Hi Matt,
We are able to reproduce one scenario that leads to this problem. Fix is on it's way.
Workaround for now is to wait until program is fully loaded before switching to initialization tab.

matthewd92

@mmi Thanks for working on this issue, please let us know if there is anything that we can do to help in testing.

mmi

Issue was fixed in version 3.5.0
See Release Notes 3.5

matthewd92

Thanks @mmi that is great to hear