USB camera is not detected

shawnyew · August 2017

Hi,

I encountered this problem during programming of the UR robot. The LED was show red light and I unable to use the camera and gripper.
I checked the connection and it seems okay. Then I tried update the UR Caps to latest and it gave below error that USB Camera is not detected.

Image: https://us.v-cdn.net/6027406/uploads/editor/ah/xl2xxv6i6euv.jpg

Image: https://us.v-cdn.net/6027406/uploads/editor/v9/5kgfuxintboa.jpg

David_Levasseur · August 2017

Hi @shawnyew, I will take care of this issue through our support ticket system.

JDD · November 2017

Hello, I have the same problem. Is there any solution to this problem?

David_Levasseur · November 2017

Hi @JDD, the problem was a faulty cable we replaced. I opened a support ticket to help you with this issue.

Julimo · November 2017

Hello @David_Levasseur, I think I have the very same problem. Would you like to open a support ticket to me?

David_Levasseur · November 2017

Sure @Julimo, no problem. If anyone else wants to report a similar issue, you can write directly to [email protected] .com. Please describe the issue and provide the serial number of the camera.

DhananjayaBM · February 2020

I have the same issue, please help

kfur5e · January 20

I have the same issue, Would like some assistance on it.

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USB camera is not detected

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