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shawnyew
Posts: 1 Recruit
USB camera is not detected |
201 views
|
Answered | |
/ Most recent by kfur5e |
7 comments |

Hi,
I encountered this problem during programming of the UR robot. The LED was show red light and I unable to use the camera and gripper.
I checked the connection and it seems okay. Then I tried update the UR Caps to latest and it gave below error that USB Camera is not detected.

I encountered this problem during programming of the UR robot. The LED was show red light and I unable to use the camera and gripper.
I checked the connection and it seems okay. Then I tried update the UR Caps to latest and it gave below error that USB Camera is not detected.


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Comments
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David_Levasseur Beta Tester Beetle Posts: 182 Handy
Hi @shawnyew, I will take care of this issue through our support ticket system.0 · FacebookTwitter -
JDD Posts: 2 Recruit
Hello, I have the same problem. Is there any solution to this problem?0 · FacebookTwitter -
David_Levasseur Beta Tester Beetle Posts: 182 Handy
Hi @JDD, the problem was a faulty cable we replaced. I opened a support ticket to help you with this issue.0 · FacebookTwitter -
Julimo Posts: 2 Recruit
Hello @David_Levasseur, I think I have the very same problem. Would you like to open a support ticket to me?0 · FacebookTwitter -
David_Levasseur Beta Tester Beetle Posts: 182 Handy
edited November 2017Sure @Julimo, no problem. If anyone else wants to report a similar issue, you can write directly to [email protected] .com. Please describe the issue and provide the serial number of the camera.0 · FacebookTwitter -
DhananjayaBM Posts: 4 Apprentice
I have the same issue, please help0 · FacebookTwitter -
kfur5e Posts: 6 Apprentice
I have the same issue, Would like some assistance on it.0 · FacebookTwitter