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Karine_SimardKarine_Simard Posts: 32 Handy
edited April 2016 in Getting Started on DoF

Effective April 15, 2016

DoF values your privacy. The purpose of this policy is to explain how we collect, use and disclose the personal information you may provide to us while using this website and is meant to comply with the Canadian federal and provincial privacy laws. This policy also provides ways to control your preferences and settings.


Acceptance

This website is provided subject to your compliance with DoF Community Guidelines as well as this Privacy Policy. By using or accessing this website, you agree to be bound by and to comply with Freedom Community Guidelines and this Privacy Policy. If you do not agree to be bound by or to comply with Freedom Community Guidelines or this Privacy Policy, please do not access or use this website.


Cookies and tracking information

Your use of this website allows DoF to automatically compile tracking information that may include the Internet Protocol (IP) address of your computer, the operating system you are using, the identity of your Internet service provider, the date and time you accessed this website, the previous website which allowed you to link with this website, and the content viewed and downloaded from our website.


To achieve this, this website, like most websites, uses cookies that are stored on your computer when you visit us. These cookies enable the website to recognize your browser and, if you have a registered account, associate it with your registered account. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.


Collection of your personal information

We collect information from you when you register on our website and gather data when you participate in the forum by reading, writing, and evaluating the content shared here.


You can browse our site without identifying yourself in any way whatsoever. To access some sections, however, you must provide accurate personal information so we can respond to your questions. The requested information is of a general nature and may include your name, address, phone number, industry, job function or email address. A record of the email address and personal information (if received) from site visitors will be kept.


In your profile settings, you can choose if you want to share your email, profile picture, gender and online status with other members of the community. Any personal information received will be kept in DoF’s archive, as a print or electronic document. DoF will not transmit this information to any third party. Only employees of DoF will have access to this information.


When registering on our site, you may be asked to enter your name and email address. You may, however, visit our website without registering. Your email address will be verified by an email containing a unique link. If that link is visited, we know that you control the email address. When registered and posting, we record the IP address that the post originated from. We also may retain server logs which include the IP address of every request to our server.


Use of your personal information

Any of the information we collect from you may be used in one of the following ways:

  • To identify you as a user of our website.
  • To communicate with you when you submit questions, comments or suggestions.
  • To provide you with information regarding our business, products and services that may be of interest to you.
  • To personalize your experience — your information helps us to better respond to your individual needs.
  • To improve our website — we continually strive to improve our site offerings based on the information and feedback we receive from you.
  • To improve customer service — your information helps us to more effectively respond to your customer service requests and support needs.
  • To send periodic emails — The email address you provide may be used to send you information, notifications that you request about changes to topics or in response to your username, respond to inquiries, and/or other requests or questions.


DoF may also use your personal information to compile statistics. However, these statistics will not allow you to be identified. Your personal information shall not be used for purposes other than those described above except with your consent or as required or authorized by law.


Disclosure of your personal information to outside parties


We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect our or other’s rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Third party links

Occasionally, at our discretion, we may provide links on this website that allows access to third party websites. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content, security, privacy policies or activities of these linked websites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these websites.


Modification of this policy

DoF reserves the right to modify this Privacy Policy at any time by posting a revised policy on this website. Your continued use of this website following to the posting of changes will mean that you accept those changes.


Complaint procedure, access and rectification requests

All questions or concerns regarding this policy or about the collection, use and disclosure of your personal information, including requests for access or rectification, should be made in writing to:


Head office
Robotiq
966, chemin Olivier, Suite 325
Lévis, Qc, G7A 2N1, Canada
dof@robotiq.com


You have the right to consult and obtain communication, which is kept in a file by DoF. You can also request that this information which is inaccurate, incomplete or equivocal be rectified and that information not justified by the purpose of the file be deleted.


DoF will respond to every request for access and rectification within 30 days of receiving the written request. In the event that we cannot provide access to or rectify your personal information, we will inform you of the reasons why.

Karine Simard
Proud member of the DoF Crew
Director of Marketing
Robotiq
k.simard@robotiq.com

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