@Stefan_Stubgaard @Annick_Mottard I recently updated my UR3 to version 220.127.116.116 that I downloaded on the UR website. I restarted it and everything was fine. I followed the UR procedure in the UR5 service manual.I then installed the UR caps for Robotiq's products (FT300, Camera and 2F85 gripper). However, I turned the robot off before lunch and now trying to turn it back on. When the USB with the software update that I downloaded on UR website is in the teach pendant USB I get to a screen where it is saying REBOOT AND SELEC PROPER BOOT DEVICE OR INSERT BOOT MEDIA IN SELECTED BOOT DEVICE AND PRESS A KEY.If I don't have the key with the UR software update that I downloaded from UR website, I get to a screen saying, EFI SHELL VERSION 2.31 (5.9), CURRENT RUNNING MODE 1.1.2 MAP: CANNOT FIND REQUIRED MAP NAME, PRESS ESC. TO SKIP STARTUP.NSH, ANBY OTHER KEY TO CONTINUE. I was able to solve this issue by unplugging the 4 USB ports extension that we need to make the Robotiq Camera work with FT300 and 2F85 gripper. Now when I the UR is on, I am trying to connect back the USB port extension but then when I try to shut the robot down it does not work. What steps should I do?