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How can I know my UR hardware controller version?
/ Most recent by Annick_Mottard
Sebastien Posts: 219 Handy
How can I ask a customer to check if his controller is a CB3.0 or a CB3.1? I want to make sure that it's a CB3.1 so we can use the Robotiq Camera.
One way to check it is to look at the motherboard cover. You can simply ask your customer to open the controller door and verify or send you a picture of the motherboard cover. Here is how to differentiate a CB3 from a CB3.1 :
Note that a CB3 controller will have its two USB ports on the left side. The CB3.1 will have 4 of them on the right side of the motherboard. The safest way is to ask your customer to send you a picture of the interior of the controller box, so you can make sure it is a CB3.1 before providing them with a Wrist Camera.
If in doubt, feel free to post your picture below!