Hi there, the video is not working please send a video with a public link. Do you have a problem to connect with Robotiq User Interface with the demo gripper 2F85 that you got in May?
![](https://storage.googleapis.com/robotiq-dof-uploads/userpics/216/nS87WF5DFF59U.jpg)
The public link is : http://pan.baidu.com/s/1o6vMGOi
![](https://storage.googleapis.com/robotiq-dof-uploads/userpics/216/nS87WF5DFF59U.jpg)
I sent the picture by email.
![](https://storage.googleapis.com/robotiq-dof-uploads/userpics/216/nS87WF5DFF59U.jpg)
Hi Etienne, with the right converter, it now works. Thank you
Please refer to the video, the gripper can not connect the interface.
http://pan.baidu.com/s/1o6vMGOi
How to deal with it?
Best regards!