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Robotiq_CustomerRobotiq_Customer Posts: 123 Apprentice

Hello Etienne.
I am installing the new gripper on a UR3 and the magic files are not working.
Also the LED on the gripper is red.
I can communicate via a PC to the gripper though.
Any ideas?

This is the screen from the UR polyscope.

Regards,

Best Answer

Comments

  • Etienne_SamsonEtienne_Samson Beta Tester Beetle, Wrist Camera URCap 1.3.0, Vacuum Beta tester Posts: 418 Handy

    Hi there,
    please give me the following information :
    * Robotiq Gripper serial number (located under the Gripper)
    * Universal Robot controller version
    * The red LED on the Gripper indicates us that there is no communication between the Gripper and the UR. Could you take a photo of your wiring (the USB converter) and send that to me ?

    Thanks

    Etienne Samson
    Technical Support Director
    +1 418-380-2788 ext. 207
    [email protected]
  • Robotiq_CustomerRobotiq_Customer Posts: 123 Apprentice

    I will get you the info later this morning.
    The gripper is working fine with the UR5 just fine, just thought maybe the UR3 was different.
    Regards,

  • Etienne_SamsonEtienne_Samson Beta Tester Beetle, Wrist Camera URCap 1.3.0, Vacuum Beta tester Posts: 418 Handy

    Alright,
    We did have some issues with the UR3 on CB3.1, it's from the UR side and the controller must be updated (installing another image I think). I'll gather some information and come back to you.

    Etienne Samson
    Technical Support Director
    +1 418-380-2788 ext. 207
    [email protected]
  • Robotiq_CustomerRobotiq_Customer Posts: 123 Apprentice
    edited March 2016

    Hello Etienne,
    I have the new 2FG gripper as well as the old gripper. They both work on the UR5, but not on the UR3.
    It seems that the driver is not being loaded properly. USB port is working, but the setup file that I downloaded from your site (with the .sh file) is not doing anything. Please take a look at the enclosed image and let me know if there is a way to over write the driver.

    Regards,

  • Robotiq_CustomerRobotiq_Customer Posts: 123 Apprentice

    Hi Etienne,
    Problem is solved, but will keep this for future use.

    Thanks !

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