In order to help you, we would need a little more information. When you say that you are trying to install the Windows software, are you trying to install this on your PC? If so what version of Windows are you running? Note that the drivers for UR and for a PC are not the same. You can download all drivers from our support webpage.And find the installation procedure of the developpement package for windows in the manual, section 4 : http://support.robotiq.com/display/FTS/4.1.2+Windows. Best regards
I connected FT150 to my UR5 and i get all the forces right with \'test_Sensor\' program on Polyscope. Thing is, when I instal all Windows software and run \'driverSensor.exe\' I only get black screen. Why is that? Thank you a lot.