We just received our Epick and had some problem with it. Our UR CB was not able to detect the Epick so doe the Robotiq User Interface. We have a first generation 2 finger gripper so I tried using that coupling and everything worked fine for the UR and RUI. Did we get a bad coupling?When we bought the Epick, I was told there is positive air release but I don't see that setting anywhere in the URcap. Am I missing something?
We just received our Epick and had some problem with it. Our UR CB was not able to detect the Epick so doe the Robotiq User Interface. We have a first generation 2 finger gripper so I tried using that coupling and everything worked fine for the UR and RUI. Did we get a bad coupling?
When we bought the Epick, I was told there is positive air release but I don't see that setting anywhere in the URcap. Am I missing something?