In trying to reproduce a bug experience by a customer (I'm a UR employee), we encounter the following error when calling the Cam Locate:
 
The program was originally created with a different wrist cam, but all snapshots and calibrations have been recreated.
I am using ignore snapshot position, and if I stop the program after the error, and use Test/Modify I can recognise the object I am trying to detect.
Do you have any suggestions on how to fix the issue, or what might cause it?

Hello @rula,

I just created a support ticket with your request.
We will get back to you soon.

Regards.

Thank you for the response.

I have managed to... encourage... the behavior I was investigating in the controller while this issue is still present. This has led to a fix for the customers issue. The ticket is thus not as urgent anymore, but I will of course provide more information if you want it.