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arnoldgauge
Posts: 16 Handy
Force-Torque Sensor is not detected |
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/ Most recent by tyty |
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I've had a few of my UR5Es fail with a C45041 Error about a missing Force-Torque sensor in the last week. When the first robot failed on Tuesday, we swapped with another unused robot and it temporarily fixed the problem. The plant just called and said the problem reoccurred on the first robot, and the same problem happened on another robot in the same cell.
The original problem happened on Polyscope 5.9. We upgraded them to 5.11 with no changes. Newer robots, still under warranty. Here is a video of the machine:
Has anyone seen a similar problem? The Message in the log and HMI is ToolA : C450A4: Force-Torque sensor: Force-Torque Sensor is expected, but it cannot be detected.
The original problem happened on Polyscope 5.9. We upgraded them to 5.11 with no changes. Newer robots, still under warranty. Here is a video of the machine:

Has anyone seen a similar problem? The Message in the log and HMI is ToolA : C450A4: Force-Torque sensor: Force-Torque Sensor is expected, but it cannot be detected.
Make sure you're running the latest copilot urcap. 1.20 I think. We have had to replace a number of tool-flange torque-sensors to keep our customer running.
Make sure you have a case open with UR. Jacob with UR in Indiana has been fantastic in helping us work through the issue.
In any event, yes. UR replaced the tool-flanges of the robots with the issue and the problem has not recurred.
The robots it happened on, were all purchased within a few weeks of one another.
Replacing the tool-flange fixed the issue.