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UR5 will not go to initialization screen after update
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May 10, 2021
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Clayton
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Troubleshooting
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Clayton
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Recruit
May 2021
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Troubleshooting
I installed 9 of 10 needed updates on our UR5 but after the final install I could not get back to the initialization screen to start the drives. It is frozen on the update page. How do I get beyond this.
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bcastets
Vacuum Beta tester
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May 2021
edited May 2021
@Clayton
Did you tried to contact UR support team to get some advice ?
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Clayton
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May 2021
Yes...I am still waiting for a response but I thought that I would see if anyone here had experienced similar issues and might have a resolution.
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Did you tried to contact UR support team to get some advice ?