FT300 can't connect

The Dof Community was shut down in June 2023. This is a read-only archive.
If you have questions about Robotiq products please reach our support team.

Categories Discussions

Home > Robotiq Products > FT300 can't connect

CSSHIH 2021-04-12

Hi, the LED on FT300 is always red.

I try to connect FT300 to PC through USB (DC voltage source is supplied by UR5e's controller). However, when I use visual demo software, it only shows the port of FT300 in red without serial number.
I follow the troubleshooting [Procedure to determine if the Sensor is functional] in FT300 manual, but it didn't work for me.
How can I solve this problems?

CSSHIH 2021-04-12

Sorry, I found that RS232 to RS485 converter didn't connect well.
The problem is solved