Hi, Our records show that your serial number is K-1224. You should use the instruction manual found in the archives for generation 3.X of the controller along with 2.X of the Gripper. I checked and on page 23 it does say EtherCAT 6 byte in 6 byte out but I think it's a mistake, all our product have been running 16 / 16 for a while, although most of those byte are not used with the 2-Finger. I'll confirm this with the software engineers.
Unfortunately, we are having some issues integrating the grippers (2-Finger 85). We did figure out that the EtherCAT description file given on the support page seems to be incompatible with our controller version ("3.0 (prior to June 2014)").
The documentation for our controller says the gripper has 6 input and output bytes whereas the description specifies 16, which is consistent with the most recent documentation. Is there anywhere we can access the legacy version of the EtherCAT description?