bcastets
I create a support ticket to advise on this issue.
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If you have questions about Robotiq products please reach our support team.
If you have questions about Robotiq products please reach our support team.
GreenSight
Setting up a new 2F-140 (SN 43826) and keep getting an error that my I/O coupling seems to either have a bad connection or needs to be upgraded.
I have triple-checked my setup and also tried upgrading the I/O coupling - but following the RUI instructions (unplug power, unplug usb, plug usb back in) don't seem to do anything. I have checked that my driver settings are correct (115200, 8 bit, etc), that I have the right driver for Windows 10, etc. Any help on troubleshooting this would be greatly appreciated!