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sat_714sat_714 Posts: 5 Apprentice

We have the robotiq gripper URcap and a UR10e external control URcap installed. Even simple programs take a long time to load and play. This happens both when we load and play programs via ROS or manually from polyscope. It doesn't matter. During the delay, we get a prompt,  "starting program" that can stay there from 10 secs to 2 mins before the robot moves. The robot almost always end up moving with a large delay. 

We tested by uninstalling the robotiq 3-f gripper URcap. It didn't work. The same error appeared with the URcap for schunk EGH-80. We also went root and cleared all the previous programs and junk that we found in /programs.

Very annoying error. I see similar questions asked before but no conclusive answers.

Any help would be appreciated. 



  • bcastetsbcastets Vacuum Beta tester Posts: 642 Expert
    Do you have polyscope updated at the latest version ? Usually new version have better performance.

    It is also possible that the program is a bit heavy.
  • sat_714sat_714 Posts: 5 Apprentice
    Hi, the program is a very simple pick and place. We have the latest software version. 
  • bcastetsbcastets Vacuum Beta tester Posts: 642 Expert
    As i understand you did not find a direct link with robotiq product and this issue. If you think it is related please contact [email protected]
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