UR3 CB3 -- Polyscope version 3.6.0 boot up fail

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Home > Troubleshooting > UR3 CB3 -- Polyscope version 3.6.0 boot up fail

zhaohaorandl 2020-06-08

Hi,

I tried to incrementally update Polyscope from 3.3.4 to 3.13.0 for my UR3. However, after I updated from 3.5.0 to 3.6.0, the ur3 can not boot up and stopped at loading 100%. What should I do to fix it?

Thanks a lot!

MarcAntoine_Gauthier 2020-06-17

Hello @zhaohaorandl,

I am not sure what is causing this issue and what we cna do to solve this.
I would suggest you contact UR support team and see what they can do about it.

Hope they will have some answers for you.

Do not hesitate to share back what was the issue and solution for this.

Regards.