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Robotiq_CustomerRobotiq_Customer Posts: 123 Apprentice
edited March 2016 in Troubleshooting

Good afternoon

My colleague is currently on site trying install a 2F85 gripper on a UR5 robot and he is having some issues.

He has mounted the gripper and connected to the controller as per the instructions.
When he goes to power up the gripper from the dash board on the UR teach pendant the light on the gripper turns from Blue to Flashing Blue/Red and will not power up…??

Do you have any suggestions as to why this is happening.??

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  • Etienne_SamsonEtienne_Samson Posts: 418Beta Tester Beetle, Wrist Camera URCap 1.3.0, Vacuum Beta tester Handy
    edited March 2016

    Hi ,
    I think we will need to wire to a PC using the USB converter and the Robotiq User Interface.

    This software will allow you to active & control the Gripper. You should also see an associated fault code to that blinking red/blue LED by going to view --> input registers and checking the byte "fault status".

    Can you check that and tell me what you get ?

    If you could also let me know the Gripper serial number (it's under the Gripper, you need to remove the coupling to see it, C-XXXX).

    Thanks !

    Etienne Samson
    Technical Support Director
    +1 418-380-2788 ext. 207
    [email protected]
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