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chris_salandra
Unconfirmed Posts: 1 Recruit
USB Dongle Not Found For Wrist Camera |
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Answered | |
/ Most recent by Yannik_Methot |
3 comments |

Hello Community,
We have been having a little trouble getting our Robotiq Wrist Camera (S/N Q-01705) to work with our UR5e Universal Robot. We have our wrist camera connected, along with a thumb drive that has the latest software version for the camera installed (1.9.1).
Though we keep getting an error stating the following:
"USB dongle not found"
We were curious if anyone else was having similar issues or may know what a reasonable solution maybe.
Thanks for the help!
We have been having a little trouble getting our Robotiq Wrist Camera (S/N Q-01705) to work with our UR5e Universal Robot. We have our wrist camera connected, along with a thumb drive that has the latest software version for the camera installed (1.9.1).
Though we keep getting an error stating the following:
"USB dongle not found"
We were curious if anyone else was having similar issues or may know what a reasonable solution maybe.
Thanks for the help!
Tagged:
I have opened a ticket for you at [email protected] You should receive an email shortly about this.
Best regards,
I have opened a ticket for you at [email protected] You should receive an email shortly about this.
Best regards,