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Robotiq_CustomerRobotiq_Customer Posts: 123 Apprentice
edited March 2016 in Troubleshooting

I need your advice, Currently I already have 2F85 UR connect with my UR5 (CB2) it is working very well but when I connect to UR5 (CB3) it’s not working. I don’t know why.

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  • Etienne_SamsonEtienne_Samson Posts: 418Beta Tester Beetle, Wrist Camera URCap 1.3.0 Handy

    Hi there,
    What package version are you using on the CB3 ?
    Is it the latest, DCU-1.0.9 ?

    Etienne Samson
    Technical Support Director
    +1 418-380-2788 ext. 207
    [email protected]
  • Robotiq_CustomerRobotiq_Customer Posts: 123 Apprentice

    Yes,we are using the latest version

  • Etienne_SamsonEtienne_Samson Posts: 418Beta Tester Beetle, Wrist Camera URCap 1.3.0 Handy
    edited March 2016

    Are you communicating via Modbus TCP usgin the Robotiq Universal controller ?

    Can you also tell me the serial numbers on your Robotiqs products ?


    Etienne Samson
    Technical Support Director
    +1 418-380-2788 ext. 207
    [email protected]
  • Robotiq_CustomerRobotiq_Customer Posts: 123 Apprentice

    Yes we using modbus TCP/IP

    Here are pictures of the serial numbers :

  • Etienne_SamsonEtienne_Samson Posts: 418Beta Tester Beetle, Wrist Camera URCap 1.3.0 Handy

    Thanks!

    You will need the legacy package UR2F-1.0.1 for usage over Modbus TCP using this Gripper.

    The documentation for your Gripper, Controller and the package are found in the Archives Section of support.robotiq.com

    Etienne Samson
    Technical Support Director
    +1 418-380-2788 ext. 207
    [email protected]
  • Robotiq_CustomerRobotiq_Customer Posts: 123 Apprentice

    Dear Etienne Samson,

    I download UR2F-1.0.1 for usage over Modbus TCP for C-1044 gripper.
    Then, I upload UR2F-1.0.1 to Universal Robot UR5.

    At the Touch pendant, Load gripper installation file.

    I try Activate the gripper that gripper should initial itself (close and open).
    But it is no response when I activate it.

    What ‘s happen? Please help me solve this problem.

    Previously, we upload UR2F - DCU-1.0.6 to Universal Robot UR5.
    After that we found gripper tab on the top of pendant.
    I don’t know this UR2F - DCU-1.0.6 will have impact or not.
    Please suggest me how to delete or remove this program from Universal robot.
    Best Regards,

  • Etienne_SamsonEtienne_Samson Posts: 418Beta Tester Beetle, Wrist Camera URCap 1.3.0 Handy

    Hi there,
    You can un-install the previous package with the uninstall.sh file present in the DCU package, rename it to " urmagic_uninstall.sh ", remove the "urmagic_robotiq_gripper.sh" and plug the USB stick into the teach.
    Could you test your controller + Gripper setup on a PC using the Robotiq User Interface ?
    Thanks !

    Etienne Samson
    Technical Support Director
    +1 418-380-2788 ext. 207
    [email protected]
  • Robotiq_CustomerRobotiq_Customer Posts: 123 Apprentice

    Dear Etienne Samson,

    According to the Robotiq has recommended download software of C-1044 gripper for Universal robot.

    Then upload program to Universal Robot to control it. After upload program, we load installation file of
    gripper and then we test communication and gripper control order through robot pendant.

    1. First, we activate gripper that the result is not respond from gripper. Actually, when we activate gripper,gripper should initial itself (Close/Open)
    2. Second, we input gripper position, speed force data and then set go to requested that
      the result is not respond from gripper (gripper doesn’t move).

    I try to use Modbus client software (Modscan) communicate with gripper controller to check data that
    sending from robot pendant. Data that Modscan is similar data that input from robot pendant
    when we change data at robot pendant, data at Modscan is the same. If we activate gripper,
    data bit activate at Modbus is “on”.

    We try to use Robotiq user interface communicate with gripper through USB to test gripper.
    Due to the software inform “to access the full functionality of the Robotiq user interface,
    please connect your device with USB cable”.

    The result we can control gripper through this software.

    But if we communicate with gripper through Eth, we can only monitor.
    What is difference communication between USB and Ethernet?

    Please help me check what is going on why we cannot control gripper through ModbusTCP and
    suggest us how to solving the problem to back to use gripper normally.

    Remark: Gripper controller firmware version is GC1-1.2.5 checked by Robotiq user interface software
    Best Regards,

  • Etienne_SamsonEtienne_Samson Posts: 418Beta Tester Beetle, Wrist Camera URCap 1.3.0 Handy

    Hi,
    As I explained previously, you will need to remove the driver package DCU from the Universal Robots with the uninstall.sh file. After this, install the legacy package as instructed below.

    USB connection = serial communication Modbus RTU --> you need the DCU package, but it is not compatible with your Gripper. Do not use this.

    EtherNet connection = Modbus TCP --> you need the legacy package UR2F-1.0.1. Read the provided instructions provided in the package. Make sure that you use the correct IP address.

    Regards,
    E.

    Etienne Samson
    Technical Support Director
    +1 418-380-2788 ext. 207
    [email protected]
  • Robotiq_CustomerRobotiq_Customer Posts: 123 Apprentice

    Dear Etienne Samson,

    After we remove the driver package DCU from the Universal Robots, and then we installation
    UR2F-1.0.1 program to the Universal Robots and test it.

    At the Universal Robot, Network IP is 192.168.1.10

    At Gripper controller, Network IP is 192.168.1.11

    At universal robot, we load RQ_2FG_Installation.installation to set up robot communication through Modbus client
    We set Activate button to initial gripper that gripper should open/close/open. But gripper is not respond the command.
    We use other Modbus client software (MODSCAN) to check Modbus server data at gripper controller receive data
    from the Universal Robot or not.

    From picture, we can see Modbus client data from the universal robot send to Gripper controller Modbus server.
    If we activate at Universal Modbus client, we can see register1 at Gripper controller Modbus server change to
    256 (bit 8 is”on”). So it means Modbus server at Gripper controller receive data from Universal Robot Modbus client.
    Then we use Robotiq User Interface software v.1.5.3 monitor between the Universal robot and Gripper controller
    First, we communication through Ethernet that we can monitor only.

    If we set activate gripper at the universal robot, we don’t see anything change at Robotiq User Interface software.
    We see something response at current graph. But the gripper isn’t move.

    Second, we use Robotiq User Interface software communication through USB (Full function control)
    We can control gripper through USB.

    Please help me check what is going on why we cannot control gripper through Universal Robot ModbusTCP client.
    Gripper controller is OK or not.

    Suggest us how to solving the problem to back to use gripper normally.

    Remark:
    Universal robot UR5 CB3.1 User interface and Robot controller 3.1.18024
    Robotiq gripper C-1044
    Robotiq controller K-1044
    Gripper controller firmware version is GC1-1.2.5 checked by Robotiq user interface software
    Best Regards,

  • Robotiq_CustomerRobotiq_Customer Posts: 123 Apprentice

    Dear Etienne Samson,
    Now, Universal Robot Modbus Client can command to the gripper after we upgrade new gripper firmware.
    Thank you for your best support. :)

    Best Regards,

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