Can't access the gripper with the RUI anymore?

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Home > Troubleshooting > Can't access the gripper with the RUI anymore?

Robotiq_Customer 2016-05-19

Hi,

I am trying to control my gripper with the RUI, but it doesn't work anymore...
The only thing I changed is the ID of the gripper as I needed a different one in my setup.
Is this the reason why?
But then I can't fix it since I can't access the gripper ID anymore.

Please advice.

PierreOlivier_Proulx 2016-05-19

Hi,

By default the RUI tries to communicate with the modbus slave ID 9 (which is the default one for all of our products). In order to temporarily reset the slave id to the default value, you have to use the Recovery Procedure explained here in the RUI manual. Note that if it does not work as expected, you might have to change the latency settings of your usb-serial converter.

Once the RUI connected, you will be able to set the Slave ID to the value you want.