Home› Robotiq Products
Discussion
Back to discussions page
jnagra
Unconfirmed Posts: 1 Recruit
Robotiq Hand E Gripper Current is too high. Not detected by Polyscope. |
240 views
|
Answered | |
/ Most recent by John_EU |
5 comments |

On start up when initializing the UR5e I get an error that states that the current on the tool is too high. We left the gripper and the robot on when we went to lunch and as soon as we came back the error was on the pendant screen. We are currently running a brand new UR5e with a Hand E gripper that is also brand new. The gripper has no more than 2 hours of service on it. Is there anything we can do to fix this error and get the gripper to turn on again?
Tagged:
Thanks for reporting this issue. We will send the RMA documents in private so we can take a look at your unit here at Robotiq office.
Support Tech
+01 418-380-2788 ext. 236
[email protected]
Regards,