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Etienne_SamsonEtienne_Samson Beta Tester Beetle, Wrist Camera URCap 1.3.0, Vacuum Beta tester Posts: 419 Handy

Robotiq is well aware of the issue consisting in the Robotiq Wrist Camera preventing e-Series UR robots to boot.

The bug occurs: 
- When the Wrist Camera is not connected to the robot controller
- When a Wrist Camera URCap/vision server is installed or has been uninstalled (UCC-1.6.0 to UCC-1.6.2)

Please rest assured that the Robotiq R&D department has found the root cause of the problem and is actively working on the fix, which will be made available soon to the public. We will communicate the course of action at the earliest opportunity.

Robotiq is striving to design and develop efficient products, and to improve their features over time.
We thank you for your collaboration and understanding.

Best Regards,
Etienne Samson
Technical Support Director
+1 418-380-2788 ext. 207
[email protected]


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