My 3-Finger Adaptive Robotiq Gripper can not be activated normally

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Home > Troubleshooting > My 3-Finger Adaptive Robotiq Gripper can not be activated normally

cassie 2018-09-07

My 3-Finger Adaptive Robotiq Gripper can not be activated normally. It is unclear what has caused this situation.

Finger B and C only move a bit when I try to activate the gripper, then it ignores all the commands until I replugged the power cable.

I have tried activating the gripper both from the ROS interface and user interface, neither came out success, so I am contacting you to look for a solution.

David_Levasseur 2018-09-10

Hello @cassie, We have a support ticket with you for helping troubleshooting this. I will post the result of the investigation here later.

David_Levasseur 2018-09-24

Thanks to the additional info provided by @cassie, it turned out the external power supply was not providing enough current. The use of the appropriate power supply fixed the issue.