The Dof Community was shut down in June 2023. This is a read-only archive.
If you have questions about Robotiq products please reach our support team.
If you have questions about Robotiq products please reach our support team.
Hi Pros,
On August 27, 2018, Robotiq released updated Insights URCaps (UCI-1.2.3, for PolyScope 3.5 and UCI-1.3.2, for PolyScope 3.6 and later versions).
- The URCap interface is now multilingual (English, Spanish, German, French, Simplified Chinese, Japanese).
- The connection address to the cloud computing servers used by Robotiq for the provision of the Insights services (a3eixic4y0qe7i.iot.us-east-1.amazonaws.com) is replaced by aws-iot-prod.robotiq.com.
- Data going through TCP port 8883 is rerouted to TCP port 443. (On August 21, 2018, a communication issue on TCP port 443 commanded Robotiq to redirect data through port 8883.)
To download the URCaps:
- Log in to the Insights website and click the Add Robot button, then select the Insights software corresponding to your setup
OR
- Browse to the Insights support page on the Robotiq website, and select the Insights software corresponding to your setup
Regards,