PolyScope 3.6 Compatibility: Robotiq Wrist Camera URCap Bugfix

Etienne_Samson 2018-07-11

Hi Pros,

Effective July 5, 2018, Robotiq released an updated version of its Wrist Camera URCap (UCC-1.4.0).

The corresponding Robotiq user interface is now compatible with UR's PolyScope version 3.6.
Browse to this link for downloading the latest vision URCap.

We want to thank you for your sustained collaboration and assure you that we are continuously striving to make our products better.

Regards,

Ales 2018-07-24

Hi

How is it with reverse compatibility? Should programs that contain earlier versions of the software work on 1.4.X? We updated from UCC-1.2.3 to UCC-1.4.1 and now the programs that contain URCaps commands for the camera don´t even open. We just get an infinite loading screen. Others work normally. Have you come across this problem before?

Ales

mkardasinski 2018-07-24

UCC-1.4.1 is only compatible with Polyscope 3.6 & up. If your are less than v3.6 you should be using UCC1.3.2

Ales 2018-07-24

We also updated the controller.

Michael_Perez 2018-09-21

Hi Guys,

I am having a problem with the UR5e and the camera. Here my issues:

The lights stays on
After the picture and picking up all the objects, the camera takes another picture but does not find anything.

Etienne_Samson 2018-09-23

@Michael_Perez someone will contact you Monday, can you tell us what is your Polyscope and URcaps version for now?

Michael_Perez 2018-09-23

No problem. Polyscope 5.1 and URcap 1.6.2

Brittaney541 2019-03-12

I have Polyscope 5.1 and am able to install and calibrate UCC-1.6.6. But when trying to use Camlocate from the program node a confusing error pops up. So I am unable to teach it a part or use the camera in the program, it also has a f2-85 gripper on it. Everything in the installation URCap-Camera is all green and good to go.

David_Levasseur 2019-03-12

@Brittaney541, make sure that the URCap and PolyScope are both up to date. This issue might already be fixed. If it still occurs, please send a picture of the error message. Also, we opened a support ticket to help you with that.

Brittaney541 2019-03-13

Thanks so much got it fixed. I have the UCC 1.6.6 and have the new one downloaded on a thumb drive UCC 1.7.1. or 0. Im worried that if I uninstall the 1.6.6 and put in the other thumb drive that it might damage the robot can you please tell me what is the best and safest way to do that? Thanks

David_Levasseur 2019-03-13

No problem @Brittaney541, please follow this procedure for updating the vision URCap on a CB series robot.