Vision Camera Error

Tayo

Hi All,

I encountered a persistent problem with my vision camera. It just happened overnight. 
See pictures below. 

I have no idea how to solve this issue. Could somebody help me with this?

mkardasinski

I ran into the same issue last week (UCC-1.3.2 installed). Re-making all the USB connections got the system running again.

Tayo

I did exactly that, but it didn't help. And neither did removing en reinstalling the wrist camera URcap.

mkardasinski

@Tayo

Open a support ticket with Robotiq, you might have an actual hardware failure.

Guillaume_Charron

@Tayo

I opened a support ticket and sent you an email in order to solve your issue. 

Tayo

Thank you Guillaume!