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Vision Camera Error
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June 20, 2018
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Tayo
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Troubleshooting
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Tayo
Posts:
8
Apprentice
June 2018
in
Troubleshooting
Hi All,
I encountered a persistent problem with my vision camera. It just happened overnight.
See pictures below.
I have no idea how to solve this issue. Could somebody help me with this?
Tagged:
Camera
vision camera
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mkardasinski
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41
Handy
June 2018
I ran into the same issue last week (UCC-1.3.2 installed). Re-making all the USB connections got the system running again.
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Tayo
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Apprentice
June 2018
I did exactly that, but it didn't help. And neither did removing en reinstalling the wrist camera URcap.
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mkardasinski
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41
Handy
June 2018
@Tayo
Open a support ticket with Robotiq, you might have an actual hardware failure.
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Guillaume_Charron
Beta Tester Beetle
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41
Handy
June 2018
edited June 2018
@Tayo
I opened a support ticket and sent you an email in order to solve your issue.
Guillaume Charron
Support Tech
+01 418-380-2788 ext. 236
[email protected]
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Tayo
Posts:
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Apprentice
June 2018
Thank you Guillaume!
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Open a support ticket with Robotiq, you might have an actual hardware failure.
I opened a support ticket and sent you an email in order to solve your issue.
Support Tech
+01 418-380-2788 ext. 236
[email protected]