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Home > Troubleshooting > URCap updated to 1.3.0 kills dashboard server play
esk

Updated from UCC-1.2.1 to UCC-1.3.0 and now dashboard server cannot play a program on the robot.
Specifically, when "play" is sent to the dashboard server, the teach pendant shows a progress dialog (as normal) but it never moves from 0%, and the dashboard server does not send back a response to the command. It is necessary to restart the robot in order to regain control.
Running programs only from the teach pendant is not affected.
I have downgraded back to UCC-1.2.1 and the issue is resolved. We need a fix for a bug where the camera light does not reliably switch off, which I was hoping would be resolved by updating to 1.3.0. Is there a version in between that would work?
Guillaume_Charron

@esk

I contacted you directly to get further information on your issue.
Fengjia

@esk I got the same problem about dashboard server crashed after "play" being sent, with using UCC-1.6.6.
Could you please share me some solutions, if your problem is solved? Thanks.
Guillaume_Charron

@Fengjia

I opened a support ticket to investigate your problem.
esk

@Fengjia
I left the system on UCC-1.2.3 in the end, which "solved" the issue. It hasn't been updated since.
Guillaume_Charron

Hi all,

Indeed, this problem has re-appeared with the Camera URCap version 1.6.6. We have found the root cause of the issue and it will be solved in the next version of the Camera URCap.
Dany Nolet

@esk @Guillaume_Charron Access to UR's Dashboard Server using TCP/IP sockets is solved in 1.7.0.