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Sergio_Rendon
Partner Posts: 5 Apprentice
Problems with robotiq wrist camera Cable LED is BLUE and the other is RED |
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Answered | |
/ Most recent by hroth |
9 comments |

Hello
The LED on the cable of my robotiq wrist camera is blue, and the the color of the led on the body is red, in the camera tab on the installation menu it apears the message
Vision system down: usb camera is not detected, connect it and tap refresh
and in the status it shows
usb camera disconnected
Camera firmware obsolete
i have installed the latest update on the two components and the usb of the camera is well connected.
what could've the problem?
The LED on the cable of my robotiq wrist camera is blue, and the the color of the led on the body is red, in the camera tab on the installation menu it apears the message
Vision system down: usb camera is not detected, connect it and tap refresh
and in the status it shows
usb camera disconnected
Camera firmware obsolete
i have installed the latest update on the two components and the usb of the camera is well connected.
what could've the problem?
Tagged:
Sergio's camera cable was defective, so he replaced it and it solved his issue. I will open a support ticket so we can investigate your problem.
Support Tech
+01 418-380-2788 ext. 236
[email protected]
I will open a support ticket so we investigate further together.