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If you have questions about Robotiq products please reach our support team.
If you have questions about Robotiq products please reach our support team.
A communication failure may happen if you have a cable damage for example.
To troubleshoot such issue, it is possible to monitor to gripper communication in a thread to check any communication issues.
The attached check gripper connection.script script includes the function checkGripperConnection() which will return True if any gripper is communicating and False if not.
In some cases a power cycle may be necessary to recover gripper communication. The function rq_cycle_tool_voltage_until_connection() of the script rq_cycle_tool_voltage_until_connection.script can be use to do that.