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Guillaume_CharronGuillaume_Charron Posts: 42Beta Tester Beetle Handy
edited August 2018 in Robotiq Products
Hello Pros,

Robotiq is aware of a compatibility issue between the FT Sensor URCap (UCS-1.3.0) and UR's Real-Time Data Exchange (RTDE) interface. 
 
Activating the Ethernet/IP or Profinet communication protocol while using UCS-1.3.0 will prevent the FT 300 Sensor's server from communicating with the robot program.

Robotiq recommends using another communication protocol in conjunction with the FT 300 Sensor.


Thank you for your collaboration.
Guillaume Charron
Support Tech
+01 418-380-2788 ext. 236
[email protected]

Comments

  • EnricEnric Posts: 112Founding Pro, Partner, Beta Tester Multi Gripper, Vacuum Beta tester Handy
    I hope it's soon. We have clients with this configuration. ;)
    Enric Vila Avila
    Vicosystems S.L.L.
    Industrial Collaborative Systems

    [email protected]
  • MIKELCINZAMIKELCINZA Posts: 6 Apprentice

    We already have a solution?
  • EnricEnric Posts: 112Founding Pro, Partner, Beta Tester Multi Gripper, Vacuum Beta tester Handy

    We already have a solution?
    UR has added the new dedicated RTDE register in Polyscope 3.9.  The latest UR cap is then only compatible from 3.9.

    We have a customer with PolyV3.9 and Urcaps 1.9.2 and Profinet.
    Enric Vila Avila
    Vicosystems S.L.L.
    Industrial Collaborative Systems

    [email protected]
  • EnricEnric Posts: 112Founding Pro, Partner, Beta Tester Multi Gripper, Vacuum Beta tester Handy
    Hello Pros,

    Robotiq is aware of a compatibility issue between the FT Sensor URCap (UCS-1.3.0) and UR's Real-Time Data Exchange (RTDE) interface. 
     
    Activating the Ethernet/IP or Profinet communication protocol while using UCS-1.3.0 will prevent the FT 300 Sensor's server from communicating with the robot program.

    Robotiq recommends using another communication protocol in conjunction with the FT 300 Sensor.


    Thank you for your collaboration.
    Hi ,
    The new Release Polyscope Version 3.11 say:
    "Controller 
    · It is now possible to subscribe to all RTDE 
    output variables from single client using 
    one recipe. 
    Number of allowed RTDE clients 
    increased by three. Up to 6 external 
    clients can connect simultaneously"


    Solve the problem for using Profinet or Ethernet IP with FT300?


    Enric Vila Avila
    Vicosystems S.L.L.
    Industrial Collaborative Systems

    [email protected]
  • mathieu_theriaultmathieu_theriault Posts: 21 Apprentice
    Hi @Enric

    I have opened a ticket for you. You will receive an email shortly.

    Regards,
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