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urosTPVurosTPV ApprenticePosts: 7 Apprentice
We lost our safety password. Its there any chance that we can change the password now?


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  • louis_bergeronlouis_bergeron Handy Posts: 93Beta Tester Beetle, Wrist Camera URCap 1.3.0, Vacuum Beta tester Handy
    @urosTPV

    There's a Dof post about your request right here:
    safety  password lost

    Louis Bergeron
    Integration Coach
    robotiq.com
    [email protected]
  • urosTPVurosTPV Apprentice Posts: 7 Apprentice
    I try this.. but “rm .ursafetypass.file” it's not found...
  • louis_bergeronlouis_bergeron Handy Posts: 93Beta Tester Beetle, Wrist Camera URCap 1.3.0, Vacuum Beta tester Handy
    @urosTPV

    I've tried it again this morning and it works fine on mine.  Do you have an old controller or Polyscope?
    Louis Bergeron
    Integration Coach
    robotiq.com
    [email protected]
  • urosTPVurosTPV Apprentice Posts: 7 Apprentice
    Controller is CB3.. Polyscope is new.. Old one was replaced with new one month ago, software is 3.4.5.100...
  • AndyBarnesAndyBarnes Apprentice Posts: 6 Apprentice
    The discussion referred to above is no longer on the site. I have just taken over a project and am facing a similar issue. Is there some kind of 'Magic' script that will reset the password or remove the password file so one needs to be regenerated?

    Thanks for any advice, and sorry to add to a old discussion.
  • David_LevasseurDavid_Levasseur Handy Posts: 178Beta Tester Beetle Handy
    Hello @AndyBarnes, the discussion referred to in this post had to be deleted for safety reasons. If you need help for recovering a lost password, @Stefan_Stubgaard at UR will most likely be the best one to jump in and provide assistance.
  • AndyBarnesAndyBarnes Apprentice Posts: 6 Apprentice
    Thanks @David_Levasseur, I completely understand the security concerns behind deleting the discussion. Thanks for the advice!
  • RasmusLRasmusL Recruit Posts: 2 Recruit
    For people searching for a solution to this:
    There is a Magic file for this, you should contact your distributor to help you. As I understand, only they have access to it.
    But basically it does what is stated above, removing the hidden file that stores the hashed password.

    Rasmus Larsson
    Technical Advisor Robotica

     12 Bulevardul Muncii  

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     RO - 400641 Cluj-Napoca  

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     Romania

     M +40 (0)73 55 42 717  

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